REFUND POLICY
Our Refund Policy lasts 14 days. If 14 days have gone by since your order was delivered, unfortunately, we can’t offer you a refund.
REFUND POLICY FOR WEBSites
We are a team of Web Developers committed to providing our best service to our clients. While we strive for customer satisfaction, we reserve the right to decline refund requests after the transfer of the website is made. The customer, through the live preview of the website and acceptance of the transfer, agrees that everything is as expected.
In the event that a customer is unsatisfied with our service, we ask that they notify us by sending an email to [email protected], clearly describing the issue they are facing. Our technical team will respond within 24 hours to address and resolve any concerns.
REFUND POLICY FOR DIGITAL PRODUCTS
At MoneyVee Startups, we want our customers to be satisfied with their purchases of our digital products. We offer a refund policy to help ensure that our customers feel confident when they purchase from us.
We offer refunds for digital products purchased directly from us. To be eligible for a refund, the following conditions must be met:
- The refund request must be made within 14 days from the date of purchase.
- The product must be in its original, unaltered form.
- The product must not have been downloaded or accessed by the customer.
Refund Process:
To request a refund, please contact our customer support team at [email protected]. Please provide your order number and the reason for your refund request.
Once your request is received, our team will review your request and respond within 24 hours. If your request is approved, we will process your refund within 2 days. Refunds will be issued to the original payment method used to make the purchase.
Exceptions:
We reserve the right to refuse a refund request in the following situations:
- The product has been downloaded or accessed by the customer.
- The product has been altered or modified by the customer.
- The refund request is made after the refund period has expired.
- The customer has not officially requested a refund that meets the conditions required above.
- The customer has violated our terms of service or has engaged in fraudulent activity.
We may also offer alternative resolutions to address customer concerns, such as exchanging the product for another product or providing store credit.
Contact Us:
If you have any questions about our refund policy, please contact our customer support team at [email protected].